What We Do

The centre provides services for the practice of ADR. It provides various options for the settlement of disputes through mediation, arbitration, and other hyprid processes.

In mediation, a neutral third party - the mediator - helps the disputing parties look for a solution that works for them. The disputants are actively involved in finding the best solution for the conflict. A mediator will not give a judgment but will use his special skills to encourage the parties to negotiate and come up with a solution or settlement. It is said that in mediation, parties end up with a win-win settlement. And that is not a bad thing, compared to litigation, where winning is for one party and cannot be predicted. During mediation, encouraged by the mediator to have effective communication, the parties have a better understanding of the other’s interest and this helps them to come to mutually acceptable agreement.

Mediation is as much as possible done in an informal atmosphere at the DSMDC or if the parties agree to meet with the mediator at another venue. The process is strictly confidential and parties and their counsel are expected to keep to the confidentiality agreement which also binds the mediator. The parties and their counsel (if they have any) are present at meetings with the mediator. Lawyers cannot appear in place of their clients. Parties can appear without counsel if they so wish.

At the mediation the mediator will explain the process to the parties and will encourage them to make a brief statement. the mediator will encourage negotiations. It is possible that the mediator may wish to see any of the parties separately and confidentially and this is done to encourage the process to make progress.

Enforcement/When agreement is reached, the mediator or counsel drafts the agreement reached and all parties sign. The agreement will then be sent to the ADR judge who will append his signature or sent to the High Court judge who referred it to the DSMDC for him to sign making this terms of settlement the judgment of that court. Whether signed by the ADR judge or the High Court judge who referred, all settlements are enforceable as any judgment of the High Court of Delta State.

Mediation is voluntary but because of the huge benefits, parties are advised to keep on talking until they reach an agreement.

Mediation is particularly helpful where the parties have an on-going relationship like banker/customer, families, employment etc. Mediation is a voluntary process in which the mediator assists the parties to arrive at an amicable settlement of their dispute. The parties are in control of the process with assured complete privacy and confidentiality. Because of the obvious benefits of mediation compared to litigation, parties are encouraged to explore this avenue especially in situations where both parties have agreed that this would be the medium of resolution of their disputes. Parties are free to choose their mediators from our panel of neutrals if they so wish. The mediator will on receipt of all the necessary papers, fix a time and place for meetings.

Who pays? Each Party contributes half of the mediator’s fees. Obviously, use of our in-house mediators is less expensive.

Apart from speed of resolution and confidentiality, use of an arbitrator to settle disputes has the advantage of access to expertise which may not be available in the court system. Disputants can select a neutral who is an expert in the area of conflict e.g. a building engineer or an electrical engineer or a medical doctor. Unlike litigation, Arbitration is simpler with more flexible meeting times leading to a faster resolution of disputes and consequently reduced cost.

The DSMDC seek to provide maximum convenience, comfort and security for meetings either for Arbitration, Mediation or any form of ADR process. The registries are manned by highly qualified and experienced Dispute resolution officers and support staff with a high sense of responsibility to provide the best services and support towards encouraging and assisting disputants to arrive at a speedy and acceptable resolution of their disputes. Apart from an organized administrative system, our meetings rooms are exquisitely furnished. At the headquarters, many rooms are available for any form of meeting in an atmosphere of complete privacy and confidentiality.

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